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Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
Consumers Might Invest 31% More With A Business That Has Great Reviews
Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two-thirds of businesses have great and exceptional rankings. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as recommendations from loved ones.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated material has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of consumer reviews remain without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose an attorney or a doctor.
Younger people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Given that the large bulk of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks