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53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews remain without a response. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
Just 6 Percent Of Customers Don't Rely On Client Reviews At All
According to consumer review data, a tremendous 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.
Source: Statista
72% Of Clients Won't Take Action Before They Read Some Reviews
Regardless of how enticing your marketing is, you still require client reviews. There's no skirting around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics suggest a company's reputation doesn't affect just the consumers. Prospective employees also look at ratings and read reviews.
Source: Deloitte
15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of possible customers won't even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Considering that the vast majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally two thirds of businesses have exceptional and good scores. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
The Majority Of Clients Aged 25 To 34 Published Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
89% Of Clients Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'very often'.
Source: Trust You
Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
If A Company Manages To Resolve Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business
Customers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
83% Of Clients Do Not Trust Advertising
The traditional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust ads choose to focus on customers' suggestions online.
Source: Statuslabs
Online Item Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270 Percent
User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center