89% Of Customers Prefer To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, customers choose to read reviews on their smart phones.

Source: Statista

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews stay without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

USA Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.

Source: Statista

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online ratings statistics, we discovered that a company requires to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful people know the worth of being informed. User-generated material has an indisputable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

89% Of Customers Browse A Companies Feedback To Reviews

Not only do many individuals check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Most Likely Post A Review

More than a 35% would post a review to inform others about their customer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

83 Percent Of Customers Do Not Trust Advertising

The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements pick to focus on clients' recommendations online.

Source: Statuslabs

More Than Half Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and ranking data show people value the opinion of peers more than any other content.

Source: Collective Bias

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million consumers check out Yelp each month. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

Because They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.

Review websites are locations that customers go to get the facts about a item, business or service . Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics show the basic appeal of a site can just presume when it comes to trust.

Source: Review Trackers