70% Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the vast bulk of customers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats put clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as advice from family and friends.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Manages To Resolve Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers fairly typically flourish, review websites help make sure of that.

Source: Statuslabs

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read many more reviews to get an idea of how the business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when consumers have to select a solution provider.

Source: DemandGenReport

89% Of Consumers Choose To Read Reviews Using Their Smart Devices

Be it via an app or a mobile browser, people today choose to read reviews on their cell phones.

Source: Statista