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Over Half Of Shoppers Aged 25-34 Gave Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your clients builds their trust. Even something like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Rather Than Ads
Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as guidance from family and friends.
Source: Brightlocal
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably generally succeed, review websites help make certain of that.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated material has an indisputable influence on customers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
89% Of Shoppers Choose To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, everyday people choose to read reviews on their phones.
Source: Statista
73% Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be customers are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are pertinent and helpful.
Source: Fan and Fuel