83% Of Clients Don't Rely On Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust ads select to take note of customers' suggestions online.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the huge bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social reviews statistics, Facebook affects over half of users' purchase choices.

Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

If A Company Deals With Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company

Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Buyers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Buying choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't impact just the customers. Potential employees likewise take a look at ratings and read reviews.

Source: Deloitte

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

83% Of All Young Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat clients honorably typically succeed, review websites help ensure of that.

Source: Statuslabs

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Prefer To Discover A Business Via Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an indisputable impact on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Likely Post A Review

More than a 35% would post a review to advise others about their consumer experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium