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15% Of Users Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15% of possible customers will not even consider doing business with a company they can't find opinions about.
Source: Statuslabs
89% Of Customers Read A Businesses Replies To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation doesn't impact simply the customers. Potential employees likewise look at ratings and take a look at reviews.
Source: Deloitte
The Majority Of Individuals Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Score
This stat is one of numerous that show the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more important than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for businesses with a perfect five star ranking.
Source: Brightlocal
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers check out Yelp each month. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to pay attention to clients' suggestions online.
Source: Statuslabs
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the very same weight as guidance from friends and family.
Source: Brightlocal