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95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
70% Of Consumers Choose To Discover A Business Via Reviews And Articles, Instead Of Ads
Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
83% Of All Younger Buyers Were Asked To Give A Review Recently
Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
82 Percent Of Consumers Go To Review Websites Because They Want To Acquire A Product Or A Service And Wish To Get The Truth About Business Products And Services.
Users come because they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Google Represents 57.5% Of All Reviews All Over The World
Google remains in the lead here, followed by Facebook as a distant second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
89% Of Consumers Review A Companies Reactions To Reviews
Not only do most customers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation does not impact simply the consumers. Prospective employees likewise look at rankings and take a look at reviews.
Source: Deloitte
89% Of Individuals Like To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile browser, most people choose to read reviews on their mobile phones.
Source: Statista
Reviews Shared On Twitter Can Grow Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as advice from loved ones.
Source: Brightlocal
15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a physician or a lawyer.
Young people (age 18-35) are even more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters