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Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
60% Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Shared On Twitter Can Help Improve Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
US Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
Since They Desire To Buy A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.
Users come because they have actually currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
If A Company Handles Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company
Consumers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Google Represents 57.5 Percent Of All Reviews World-wide
As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million customers go to Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly normally succeed, review websites help make certain of that.
Source: Statuslabs