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United States Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.
Source: Statista
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you might expect, clients who feel this way are going to spend more money with a business.
Source: Statuslabs
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers visit Yelp monthly. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star ranking is the first thing consumers see. Still, users take note of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as suggestions from loved ones.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile browser, clients choose to read reviews on their mobile phones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the massive effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
15% Of Clients Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of potential customers will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
70 Percent Of Consumers Choose To Discover A Business By Means Of Reviews And Articles, Instead Of Ads
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs