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Positive Reviews Encourage 68% Of Customers To Use A Local Business
Because the vast majority of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get an idea of how business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
83% Of Clients Don't Rely On Advertising
The standard channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to take notice of consumers' suggestions online.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Company
Clients don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers visit Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies actually utilize them.
Although we now know why consumer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Keeping in touch with your clients creates trust. Even something easy like reacting to their remarks and reviews can make them feel valued.
As you might anticipate, clients who feel this way are ready to spend more money with a company.
Source: Statuslabs
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying preferences.
According to social reviews stats, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
Customers Might Spend 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as guidance from friends and family.
Source: Brightlocal
74% Of Local Companies Have At Least One Google Review
One review is far from sufficient to improve your website's SERP ranking.
Taking a look at online rankings statistics, we found out that a company requires to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
People Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers well generally prosper, review websites help ensure of that.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When clients need to pick a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport