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89% Of Individuals Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile internet browser, consumers choose to read reviews on their mobile phones.
Source: Statista
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated content has an indisputable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the same weight as guidance from loved ones.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone
60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
If A Business Handles Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business
Customers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall two-thirds of companies have outstanding and good rankings. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential consumers will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
82% Of Consumers Visit Review Sites Because They Wish To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Services And Products.
Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
83% Of Customers Don't Trust Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads choose to take note of consumers' recommendations online.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz