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88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation doesn't impact simply the consumers. Prospective employees also look at rankings and take a look at reviews.
Source: Deloitte
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying preferences.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business.
Source: RevLocal
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably usually succeed, review websites help make certain of that.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Typically, 142 million consumers go to Yelp monthly. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
89% Of Consumers Read A Businesses Responses To Reviews
Not only do most customers check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
60% Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and score stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best way to discover the truth about a service or product.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of possible clients won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
82% Of Customers Visit Review Sites Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Facts About Business Products And Services.
Users come since they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal