83% Of All Young Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Company

This stat is one of many that show the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more vital than ever.

57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for services with a best five star ranking.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation does not impact simply the customers. Potential team members also take a look at ratings and read reviews.

Source: Deloitte

82% Of Consumers Go To Review Sites Since They Wish To Purchase A Service Or An Item And Wish To Get The Facts About Business Products And Services.

Review websites are locations that people go to get the truth about a service, product or business. Due to the fact that they have actually currently formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have good and outstanding rankings. Only 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

One-half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as guidance from family and friends.

Source: Brightlocal

89% Of Clients Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

Just 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review stats, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly generally flourish, review websites help ensure of that.

Source: Statuslabs

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

83% Of Customers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads select to focus on clients' suggestions online.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista