67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers have to pick a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your customers develops trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs

60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and ranking data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Most Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

74% Of Local Businesses Have At A Minimum, One Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Business

This stat is among numerous that illustrate the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for companies with a perfect five star ranking.

Source: Brightlocal

95% Of Unhappy Consumers Will Return To A Company If A Business Makes An Effort To Resolve Issues Quickly And Efficiently

Consumers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Software Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

The Average Review Length Has Actually Become 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.

Source: Review Trackers

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

People Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz