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Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically two thirds of businesses have excellent and outstanding scores. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when customers have to select a service provider.
Source: DemandGenReport
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you might anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as advice from family and friends.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
Customers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the basic appeal of a website can just go so far.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective team members also look at ratings and read reviews.
Source: Deloitte
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US consumers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
15 Percent Of People Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible customers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business.
Source: RevLocal
89% Of Customers Review A Businesses Reactions To Reviews
Not only do most consumers read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Almost a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
United States Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star ranking is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista