Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review stats, a tremendous 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews first.

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Service

This stat is one of lots of that show the importance of online scores. Now that news of client satisfaction travels this fast, keeping your consumers delighted is more vital than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for services with an ideal five star rating.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

83% Of All Young Customers Were Asked To Give A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Business If A Company Takes Care Of Issues Rapidly And Effectively

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to take note of clients' recommendations online.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation doesn't impact simply the consumers. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

United States Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually use them.

Although we now know why customer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

90 Percent Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Clients Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs