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Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients well typically prosper, review sites help make certain of that.
Source: Statuslabs
Consumers Could Spend 31% More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
83% Of All Young People Were Asked To Give A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
United States Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews usually carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically two thirds of businesses have excellent and outstanding scores. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
70 Percent Of Customers Choose To Learn About A Business Through Articles And Reviews, Rather Than Ads
Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
77% Of Customers Would Likely Give A Review If They Were Asked
More than a 35% would post a review to inform others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent boost.
Source: RevLocal
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
83% Of Consumers Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to pay attention to clients' recommendations online.
Source: Statuslabs
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center