Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

83% Of Consumers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements pick to take notice of customers' recommendations online.

Source: Statuslabs

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

83% Of All Younger Clients Were Asked To Give A Review Recently

Of those asked, 80% of consumers did post a review. Overall, companies have asked 66% of all clients to give a review on their business.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Clients Prefer To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, people today choose to read reviews on their smart phones.

Source: Statista

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies in fact make use of them.

Although we now know why consumer reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Reviews Shared On Twitter Can Grow Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation doesn't impact just the consumers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Over Half Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is among numerous that show the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your consumers happy is more crucial than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats show the basic popularity of a website can only go so far.

Source: Review Trackers

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible consumers will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs