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Positive Reviews Encourage 68% Of Customers To Use A Local Business
Because the large bulk of customers read reviews, you'd want yours to be appealing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
The Majority Of Individuals Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically two-thirds of businesses have exceptional and awesome ratings. Just 5% of businesses have a score below three stars.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
83% Of Customers Don't Rely On Advertising
The standard channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to take note of clients' suggestions online.
Source: Statuslabs
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Normally, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your clients creates trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a physician.
Young people (age 18-35) are much more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out much more reviews to get an idea of how the business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online scores statistics, we found out that a business needs to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the value of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.
57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with a perfect five star rating.
Source: Brightlocal