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Software Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
73 Percent Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Almost a 3rd of customers state composed reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.
Source: Fan and Fuel
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers fairly usually succeed, review sites help make certain of that.
Source: Statuslabs
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings stats, we discovered that a company needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'very often'.
Source: Trust You
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses
Given that the vast majority of consumers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
If A Company Handles Problems Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company
Consumers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Staying connected with your consumers establishes trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.
As you might expect, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
Consumers Could Spend 31% More With A Business That Has Excellent Reviews
Take notice of this statistic. The better other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone