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98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers visit Yelp each month. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually use them.
Although we now understand why customer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
15 Percent Of Buyers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of prospective clients will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
83% Of All Young People Were Invited To Leave A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Buyers
18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
A Lot Of Best Selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews generally carry the same weight as advice from friends and family.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Since They Desire To Acquire A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.
Review websites are places that people go to get the truth about a service, item or business. Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a lawyer or a physician.
Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users explain your product and services, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz