89% Of Clients Review A Businesses Responses To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Only 6% Of Customers Do Not Trust Client Reviews At All

According to client review data, a whopping 19% of customers always rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients

24% of US buyers consider reviews as 'very influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a site can just presume when it comes to trust.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.

Source: Statista

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

15% Of Users Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of potential customers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to take notice of customers' suggestions online.

Source: Statuslabs

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews remain without a reply. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Certainly Leave A Review

More than a 35% would submit a review to educate others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

More Than Half Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a legal representative or a doctor.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters