67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When clients need to select a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact use them.

Although we now understand why client reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Reviews Published On Twitter Can Improve Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they used to be. Most users who no longer trust advertisements pick to pay attention to consumers' suggestions online.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users describe your product or service, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and rating stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to submit a review on their business.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc