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61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two-thirds of companies have good and awesome ratings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the prospective clients are trying to find. Practically a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews go on without a response. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
70 Percent Of Consumers Choose To Find Out About A Business Through Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing customers see. Still, users take note of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers honorably typically succeed, review websites help make sure of that.
Source: Statuslabs
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million consumers check out Yelp each month. This is as good a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies in fact utilize them.
Although we now know why consumer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider