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53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most credible source of suggestions. Online reviews usually bring the same weight as advice from loved ones.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Reviews Shared On Twitter Can Help Improve Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Because They Want To Buy A Service Or An Item And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.
Users come since they have actually already formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing customers see. Still, users take note of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the basic popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients need to pick a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport