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72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how attractive your marketing is, you still need consumer reviews. There's no other way around it. Customers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'extremely frequently'.
Source: Trust You
If A Business Handles Issues Rapidly And Effectively, 95% Of Dissatisfied Customers Will Return To A Company
Clients do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Typically, 142 million consumers visit Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and score statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to consumer review statistics, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you manage to decide on one that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers