The Average Review Length Has Gotten 65% Much Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Reviews Shared On Twitter Can Grow Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the prospective clients are looking for. Practically a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.

Source: Fan and Fuel

95% Of Unhappy Clients Will Go Back To A Business If A Company Takes Care Of Problems Quickly And Efficiently

Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as suggestions from family and friends.

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential customers won't even consider working with a company they can't discover opinions about.

Source: Statuslabs

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a physician or an attorney.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of lots of that show the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers delighted is more important than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star rating.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are likely to trust a local business.

Source: RevLocal