82% Of Customers Visit Review Websites Because They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Services And Products.

Users come due to the fact that they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

83% Of All Younger People Were Invited To Leave A Review Recently

Of those asked, 80% of consumers did post a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

74% Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online rankings data, we learnt that a business needs to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

Over Half Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of lots of that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your clients happy is more important than ever.

57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for businesses with a perfect five star score.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Consumers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably generally flourish, review websites help make certain of that.

Source: Statuslabs

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as recommendations from friends and family.

Source: Brightlocal

Most Popular Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are basically ads.

Source: Martech Zone

95% Of Unhappy Consumers Will Go Back To A Business If A Company Takes Care Of Problems Rapidly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

Reviews Published On Twitter Can Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo