53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

89% Of Customers Choose To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, folks prefer to read reviews on their cell phones.

Source: Statista

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Typically, 142 million consumers check out Yelp each month. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to focus on customers' suggestions online.

Source: Statuslabs

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

American Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

89% Of Customers Read A Companies Reactions To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly normally succeed, review websites help ensure of that.

Source: Statuslabs

83% Of All Younger Consumers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone