88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation doesn't impact just the consumers. Potential employees also look at rankings and take a look at reviews.

Source: Deloitte

95% Of Unhappy Clients Will Go Back To A Company If A Business Makes An Effort To Fix Problems Quickly And Effectively

Clients don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require client reviews. There's no way around it. Customers are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the general popularity of a website can only go so far.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 6% Of Consumers Don't Trust Customer Reviews At All

According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

83 Percent Of Customers Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to take note of customers' suggestions online.

Source: Statuslabs

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers fairly generally succeed, review websites help make certain of that.

Source: Statuslabs

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other people, you quickly decide on a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'very often'.

Source: Trust You

Many Best Selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Clients Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews generally carry the exact same weight as advice from family and friends.

Source: Brightlocal

82% Of Customers Visit Review Websites Since They Want To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.

Review sites are places that customers go to get the truth about a item, service or business . Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal