77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation does not impact just the clients. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Majority Of Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how alluring your marketing is, you still need client reviews. There is no other way around it. Clients are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

15% Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of prospective customers will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Most Likely Post A Review

More than a 35% would do it to educate others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

82% Of Consumers Go To Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically two thirds of businesses have excellent and outstanding ratings. Only 5% of companies have a rating below three stars.

Source: Brightlocal