Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are most likely to trust a local business.

Source: RevLocal

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

US Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats indicate a company's reputation doesn't impact just the clients. Prospective employees also look at ratings and take a look at reviews.

Source: Deloitte

Software Reviews Impact Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Since the large majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as suggestions from family and friends.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million consumers go to Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

89% Of Shoppers Choose To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, individuals choose to read reviews on their mobile phones.

Source: Statista

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or a legal representative.

Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone