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70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews World Wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Typically, 142 million customers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users explain your product and services, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
83% Of All Young People Were Asked To Give A Review Recently
Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers well generally prosper, review websites help make certain of that.
Source: Statuslabs
89% Of Consumers Review A Businesses Reactions To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses actually use them.
Although we now know why customer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
89% Of Customers Choose To Read Reviews On Their Mobile Phones
Be it through an app or a mobile web browser, people today choose to read reviews on their mobile devices.
Source: Statista
American Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista