Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review statistics, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get an idea of how the business is really doing. Do not depend on that figure alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users focus on other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the massive impact user rankings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a legal representative or a medical professional.

Younger people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

82% Of Customers Visit Review Sites Due To The Fact That They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.

Review sites are places that people go to get the truth about a item, service or business . Since they have currently formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Normally, 142 million consumers visit Yelp each month. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business

Considering that the vast bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this fact. The better other users explain your product and services, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now know why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

89% Of Customers Review A Companies Responses To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

If They Were Asked, 77% Of Customers Would Probably Post A Review

More than a 35% would post a review to inform others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium