98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million consumers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Google Represents 57.5 Percent Of All Reviews Across The Globe

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

15% Of Customers Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of possible consumers will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Since the large bulk of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not impact just the clients. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

The Average Review Word Count Has Become 65% Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies really utilize them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

83% Of All Younger People Were Invited To Post A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Business

This stat is among numerous that illustrate the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more important than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with a best five star score.

Source: Brightlocal

Only 6% Of Customers Don't Rely On Client Reviews At All

According to customer review stats, a massive 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Reviews Shared On Twitter Can Grow Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

95% Of Unsatisfied Consumers Will Go Back To A Business If A Business Manages To Solve Problems Rapidly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday