Just 6 Percent Of Customers Don't Trust Customer Reviews At All

According to client review statistics, a whopping 19% of customers always trust online reviews and never ever a buy without checking out reviews first.

Source: Statista

83% Of Customers Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements select to take notice of clients' suggestions online.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income

Businesses that treat clients well normally flourish, review sites help ensure of that.

Source: Statuslabs

Reviews Shared On Twitter Can Help Boost Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

89% Of Customers Choose To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile internet browser, clients choose to read reviews on their mobile devices.

Source: Statista

Majority Of Customers Will Not Use A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this quick, keeping your clients delighted is more crucial than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for services with a best five star ranking.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would do it to inform others about their customer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

The Majority Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower rating in fact helps your overall rating.

According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs