A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat clients honorably generally prosper, review sites help make certain of that.

Source: Statuslabs

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

83% Of Consumers Do Not Rely On Advertising

The conventional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to pay attention to consumers' suggestions online.

Source: Statuslabs

95% Of Unhappy Consumers Will Return To A Company If A Company Manages To Solve Problems Quickly And Efficiently

Customers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Published On Twitter Can Increase Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

73% Of Consumers Think Written Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a third of consumers state composed reviews are the only function that makes them think the websites' reviews are appropriate and useful.

Source: Fan and Fuel

72% Of Customers Won't Take Action Before They Read Some Reviews

No matter how tempting your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

The Average Review Word Count Has Become 65% Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

82% Of Consumers Visit Review Websites Due To The Fact That They Want To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have actually currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

70 Percent Of Customers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Given that the vast bulk of customers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick an attorney or a medical professional.

Younger people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal