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Reviews Shared On Twitter Can Boost Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online ratings statistics, we discovered that a business needs to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize An Organisation
This stat is among many that show the value of online scores. Now that news of client satisfaction travels this quick, keeping your customers happy is more crucial than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for services with an ideal five star ranking.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Customers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile web browser, most people prefer to read reviews on their mobile devices.
Source: Statista
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
The Typical Review Length Has Actually Become 65% Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a lawyer or a physician.
Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers