53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Shoppers Want To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, people today choose to read reviews on their mobile devices.

Source: Statista

89% Of Consumers Browse A Businesses Replies To Reviews

Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Normally, 142 million consumers visit Yelp every month. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

82% Of Customers Visit Review Websites Because They Wish To Acquire A Service Or A Product And Wish To Get The Facts About Business Services And Products.

Review websites are places that customers go to get the facts about a product, business or service . Users come because they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Regardless of how attractive your marketing is, you still need client reviews. There is no other way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of clients did give a review. Overall, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick an attorney or a physician.

Young people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

74% Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings data, we discovered that a business needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Service

This stat is one of many that highlight the importance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for companies with a best five star ranking.

Source: Brightlocal