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91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
83% Of All Young Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There's no way around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients honorably usually flourish, review websites help make sure of that.
Source: Statuslabs
The Majority Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
89% Of Customers Like To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, everyday people prefer to read reviews on their mobile phones.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million consumers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Considering that the large majority of customers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Customers Would Most Likely Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their client experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo