The Majority Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Given that the vast majority of customers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most reliable source of suggestions. Online reviews normally carry the same weight as guidance from loved ones.

Source: Brightlocal

89% Of Clients Want To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, folks choose to read reviews on their smart phones.

Source: Statista

95% Of Unsatisfied Consumers Will Return To A Company If A Company Makes An Effort To Solve Problems Rapidly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

US Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Google Accounts For 57.5% Of All Reviews World Wide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If They Were Asked, 77% Of Clients Would Likely Post A Review

More than a 35% would submit a review to educate others about their client encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

Online Item Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270 Percent

User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Clients Might Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users describe your product or service, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics show the basic popularity of a site can only presume when it comes to trust.

Source: Review Trackers

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc