95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'really often'.

Source: Trust You

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the huge majority of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the basic popularity of a site can just presume when it pertains to trust.

Source: Review Trackers

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

95% Of Unhappy Clients Will Go Back To A Business If A Business Deals With Issues Quickly And Efficiently

Customers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick an attorney or a medical professional.

Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have great and outstanding rankings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

83 Percent Of Clients Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

15% Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of potential customers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

US Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone