86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your consumers develops trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies actually utilize them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

95% Of Unhappy Customers Will Return To A Business If A Company Manages To Resolve Issues Quickly And Efficiently

Clients don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Clients Review A Businesses Responses To Reviews

Not only do many shoppers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those asked, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Average Review Length Has Gotten 65% Much Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation does not affect simply the consumers. Potential team members also take a look at scores and read reviews.

Source: Deloitte

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

United States Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a third of customers say written reviews are the only feature that makes them believe the sites' reviews are helpful and relevant.

Source: Fan and Fuel

Reviews Published On Twitter Can Help Grow Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo