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A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat consumers honorably generally flourish, review sites help make certain of that.
Source: Statuslabs
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation does not affect just the clients. Potential team members also look at scores and read reviews.
Source: Deloitte
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Item Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your consumers establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.
As you might anticipate, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Probably Submit A Review
More than a 35% would post a review to notify others about their customer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
89% Of Customers Review A Businesses Feedback To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how the business is actually doing. Don't depend on that figure alone.
Source: Brightlocal