A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers fairly normally flourish, review sites help ensure of that.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not impact simply the consumers. Potential employees also look at rankings and take a look at reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of companies have outstanding and awesome scores. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews data, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Given that the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

89% Of Clients Read A Businesses Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

52% Of Customers Rely On A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as guidance from loved ones.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Typically, 142 million consumers check out Yelp monthly. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

More Than Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the value of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for companies with a perfect five star rating.

Source: Brightlocal