Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'very often'.

Source: Trust You

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

95% Of Dissatisfied Clients Will Return To A Company If A Company Deals With Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of prospective consumers will not even consider working with a business they can't find opinions about.

Source: Statuslabs

70% Of Customers Choose To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as advice from family and friends.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

Reviews Published On Twitter Can Help Grow Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a physician or a lawyer.

Younger people (age 18-35) are much more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone