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Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies actually make use of them.
Although we now know why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
15 Percent Of Users Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible clients won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
89% Of Shoppers Want To Read Reviews On Their Cell Phones
Be it via an app or a mobile internet browser, customers prefer to read reviews on their mobile devices.
Source: Statista
More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating
This stat is among numerous that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your consumers happy is more crucial than ever.
57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked just for services with an ideal five star ranking.
Source: Brightlocal
89% Of Customers Review A Companies Responses To Reviews
Not only do many shoppers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Considering that the huge bulk of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of All Younger People Were Invited To Give A Review Recently
Of those invited, 80% of clients did give a review. Overall, companies have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Since They Desire To Acquire A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.
Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal