71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review statistics, a tremendous 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of potential consumers won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall 2 out of 3 businesses have outstanding and good scores. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

More Than Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Rating

This stat is one of many that show the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a best five star ranking.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. However, they understand the massive impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

49% Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review statistics reveal the purchase possibility for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

Favorable Reviews Motivate 68% Of Customers To Choose A Local Business

Considering that the vast majority of customers read reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal