83% Of Clients Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to take notice of clients' suggestions online.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly usually prosper, review websites help make sure of that.

Source: Statuslabs

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do a lot of individuals check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies actually make use of them.

Although we now know why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

Majority Of Consumers Won't Use A Service If It Has Less Than A 4 Star Rating

This stat is one of lots of that show the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients happy is more crucial than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for organizations with a best five star ranking.

Source: Brightlocal

89% Of Buyers Like To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile browser, people young and old prefer to read reviews on their smart phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your service or product, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our buying preferences.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews remain without a response. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more authentic which is what the potential clients are trying to find. Practically a third of customers say composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

74% Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to enhance your website's SERP ranking.

Looking at online ratings statistics, we learnt that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal